Emergency and Non-Emergency Reporting and Contacts (Draft Please Comment)

Police

Contact the police – GOV.UK: call 999 to report a crime in progress or if some-one is in imminent danger, otherwise call 101 or use one of the on-line reporting services

·                     Report stolen and damaged property, and threats, verbal abuse or assault – Met Police

·                     How to report possible terrorist activity | Metropolitan Police

·                     Tell us about | Metropolitan Police  

·                     Report | Metropolitan Police this includes links to report:  domestic abuse  ; a missing person ; antisocial behaviour ; spiking ; stalking or harassment ; fraud and other offences

·                     On-line fraud can be reported direct to Action Fraud and  Phishing e-mails and texts forwarded without the need for active reporting

·                     For on-line sexual abuse and grooming you can report direct to the CEOP Safety Centre

What happens after you report a crime? and  What to expect if you are arrested

To pass on “intelligence” about what is happening locally (as opposed to reports for action) you can use  Contact your local policing team | Metropolitan Police including to named officers/PCSOs.

The teams and communal team e-mail addresses for West Norwood are:  

·                     Gipsy Hill     ASMailbox-.GipsyHill@met.police.uk

·                     Knights Hill  ASMailbox-.Knight’sHill@met.police.uk

·                     St Martin’s  ASMailbox-.StMartin’s@met.police.uk

·                     West Dulwich  ASMailbox-.WestDulwich@metpolice.uk  , Tel 02086492337

Those who wish to remain anonymous should use Crimestoppers and tell their children about Fearless the Crime Stoppers Service for those aged 10 -17 and NSPCC – Childline. Note also the  Revenge Porn Helpline – 0345 6000 459  and  The Survivors Trust – Rape & Sexual Abuse Services UK

Anonymous reporting of elder abuse is via Hourglass (the new name for Action on Elder Abuse).

Fire

In emergency always dial 999.For non-emergency use Contact us | London Fire Brigade . To book a home safety visit use Book a home fire safety visit | London Fire Brigade (london-fire.gov.uk)  Note also the advice on Flooding | London Fire Brigade (london-fire.gov.uk)

Ambulance

When to call 999 – NHS (www.nhs.uk)  The guidance is different for adults and children. If it is not a life threatening emergency you should call 111 or visit  Get help for your symptoms – NHS 111 . See also Calling 999 – London Ambulance Service NHS Trust including for what happens after you call and Find urgent and emergency care services – NHS (www.nhs.uk) including for incidents which do not merit an ambulance.

Gas and Electricity  What To Do in a Gas Emergency , Emergency Electricity & Gas Phone Number for Home Customers – Gas 0800 111 999, Electricity 105

Council

Report concerns about a child

Report a concern about an adult and Report neglect or abuse of an adult

Violence against Girls and Women – what to do in an emergency | Lambeth Council

Report anti-social behaviour including Noise , Fly-tipping,  Abandoned vehicles, Abandoned Vehicles on private land , with different processes for that on your Estate 

Report a highways issue and the 56 Issues you can report

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